Help & support

Questions and answers

Answers about getting started, purchases, your data, readings and vocal care. Can't find what you need? We're happy to help.

Getting started

Which devices and iOS versions are supported?

Resona is an iPhone app and requires iOS 17 or later. Voice analysis runs on the device and doesn't need an internet connection; purchases, restoring purchases, iCloud sync and sending feedback do.

Do I need an account?

No. Resona doesn't use accounts. Optional iCloud sync (Pro) uses the Apple Account already on your iPhone.

Where should I start?

Record the short baseline when you first open the app, then begin Week 1, Lesson 1 in your path. The Today tab suggests a short plan each day: your next lesson, a quick practice and a voice check-in.

Which languages does Resona support?

The app follows your iPhone's language. Its interface, course navigation and exercise instructions are available in English, Simplified Chinese, Traditional Chinese, Spanish and French. Lesson explanations and reading passages are in English. You can also choose a language just for Resona in the iOS Settings app, under Resona › Language.

Why does Resona need the microphone, and how do I allow it?

The microphone lets Resona measure your voice and make the recordings you choose to save. Analysis happens on your iPhone. If you declined access earlier, open the iOS Settings app, go to Privacy & Security › Microphone and turn on Resona.

Purchases & Pro

What's free, and what does Pro add?

Free forever: the real-time pitch and resonance meters, Week 1 of the course, starter drills, four Practice lab tools, 3 journal recordings and 7 days of progress history. Resona Pro adds all 12 weeks and future course updates, the full drill library, all ten Practice lab tools, unlimited journal entries, complete history, progress tools and optional private iCloud sync. Compare Free and Pro.

Is Pro a subscription? How much does it cost?

Pro is not a subscription. Resona Pro is a single one-time purchase processed by Apple. The current price is shown in the App Store and in the app, in your local currency.

How do I restore Pro on a new or reset iPhone?

Sign in with the same Apple Account, open Settings › Resona Pro in the app and tap Restore Purchases. You don't pay again.

I bought Pro before the 12-week course. Do I need to pay again?

No. Existing Pro purchases include the expanded course, the new Practice lab tools and future course updates.

How do I request a refund?

Purchases are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com. We never receive your payment details.

Data, sync & backup

How does iCloud sync work?

iCloud sync is part of Pro and stays off until you turn it on in Settings › Data. Your training metrics, course reflections, journal metadata and saved journal audio then sync to your own private iCloud database, managed by Apple. Changing the setting takes effect after you restart the app, and turning sync off doesn't delete copies already in iCloud.

How do I move my data to a new iPhone?

With Pro and iCloud sync on, practice sessions, course progress and journal recordings follow your Apple Account. For the records kept only on the device — routines, phrases, notes, check-ins, saved bands, calibration, reminder and privacy settings, measurements and Practice lab records — open Settings › Data › Backup & restore, create a backup file and restore it on the new iPhone. Restoring adds what's missing and keeps what's already there.

How do I delete my data?

Delete journal entries and discard unsent drafts inside the app. Deleting the app removes its local data. If you used iCloud sync, manage or delete that data in your Apple Account settings. To delete usage statistics already sent, use Delete usage data sent from this iPhone in Settings › Where your data lives. To remove feedback you've already sent, email ketaiyun@gmail.com and include the report number if you have it.

Privacy

Does my voice leave my iPhone?

Voice analysis runs on your device. Recordings stay in the app's private storage unless you turn on iCloud sync (Pro), which uses your own private iCloud, or you choose to share a recording or attach audio to a feedback report. Resona has no account, ads or third-party trackers. Usage statistics are optional and never include your recordings or audio. Read the privacy policy.

Can I keep Resona private on a shared phone?

Yes. In Settings › Privacy you can lock Resona with Face ID, Touch ID or your passcode, use discreet notifications with a neutral “Daily check-in” message, and switch to a discreet app icon that looks like a plain notes app.

Readings & microphone

The pitch line jumps around or shows nothing.

Move somewhere quieter and hold your iPhone about 20–30 cm from your mouth. Whispers and very breathy sounds have no pitch to read, so use an easy, voiced sound.

The resonance meter barely moves.

Resonance needs a clear vowel, so hold “ee” or “ah” for a second rather than speaking quickly. Changing vowels alone barely moves the meter by design — your lips, larynx and tongue position do. Calibrating in Settings fits the meter to your own vocal tract.

Readings look odd with Bluetooth headphones or a headset.

Bluetooth headset microphones send narrowband audio that lowers resonance and clarity accuracy, and Resona shows a hint when it detects one. For measurements, use the iPhone's built-in microphone and keep the phone at a steady distance.

My numbers were lower today. Did I do something wrong?

Probably not. Voices vary with sleep, time of day, hydration and mood, and one session is just one data point — your weekly trend tells you more. If a number doesn't match what you hear, listen back to a journal recording: it's the most honest mirror.

Vocal care

My throat feels tight, tired or hoarse. What should I do?

Stop and rest. A gentle sigh, a minute of humming or lip trills and shorter sessions often help. If you feel pain, or hoarseness lasts more than two weeks, see an ENT doctor or a speech-language pathologist (SLP). Resona can't assess the health of your voice.

Is Resona speech therapy or a medical device?

No. Resona is a training tool. It doesn't diagnose, treat or prevent any condition, and its readings aren't clinical measurements. You can use it alongside a voice coach or speech-language pathologist; with Pro, you can share a PDF progress report with them if you choose.

Does Resona score my voice or my gender?

No. Resona doesn't give gender scores, ratings or verdicts. Its numbers describe sound — pitch, resonance and movement — compared with targets you choose. Voices overlap widely, and there's no single right sound.

How long should I practice?

Short and regular works best for most people: around 10–20 minutes on most days, with rest days. Several short sessions are kinder to your voice than one long one. The 12 weeks organize the material; they aren't a deadline or a promise of results.

Accessibility & feedback

Is Resona accessible?

Resona supports VoiceOver, Dynamic Type up to the largest accessibility sizes, and light and dark mode. Eyes-free cues use haptics, with VoiceOver announcements, when you drift out of your band; the focus view shows your pitch in large type; and you can turn on a bold pitch line or calm mode. If something is hard to use, please tell us.

How do I report a problem or suggest a feature?

Open Settings › Send feedback in the app. You can add screenshots, a screen recording or audio, and choose whether to include a recent diagnostics summary (off by default). Replies appear in Settings › My feedback. You can also email ketaiyun@gmail.com.

Start with Week 1 — it's free

Download Resona, record a short baseline and see your voice in real time. Upgrade only if you want the full path.

Download on the App Store